RAID / Server Problems ?

Data Clinic offer a prompt and professional service for the successful recovery of your valuable data from any type of failed RAID system. In addition to a free collection service that ships your damaged RAID to us, we offer a UK call out service where we recover your critical data onsite.

Common Causes of RAID / Server Failure include

• RAID arrary / Server controller failure
• Server registry configuration lost
• Intermittent drive failure resulting in configuration corruption
• Accidental reconfiguration of RAID drives
• Multiple drive failure
• Accidental replacement of media components

Data Clinic treat Server and RAID data loss situations as high priority cases. An initial diagnosis determines whether each media device is accessible to our lab equipment. If so, the first priority is to create a raw image of all data from accessible media onto new media so that logical analysis can determine the nature of the information loss situation.

If some of the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.

Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.

Logical recovery uses the raw images of all the server's media by examining the low-level data sectors. Technicians must determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to get access to the important data.

Multiple-drive servers are typically 'destriped' onto our media so that filesystem repairs can be performed and the data files extracted. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.

Our programmers have created a full set of software tools used by our technicians to analyze, destripe, fix & recover data from raw images drives to virtually all operating systems. Once a recovery has been successfully performed, file lists are created and information validity is checked.

Why send your RAID or Server data recovery work to Data Clinic ?